CORAL CORE · SHARED OPERATING LAYER
One control plane for the entire hotel
Search, tasks, approvals, documents, communications, reports, APIs, data movement and system health — shared across every Coral module.
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Items requiring attention nowLoading governed live exceptions…
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LIVE EXCEPTION ORCHESTRATION
Command Center
UNIVERSAL ENTITY SEARCH
Find anything
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Type at least two characters.
UNIVERSAL OPERATING CALENDAR
Everything due, arriving and expiring
GLOBAL ACTIVITY TIMELINE
Who did what, when
SHARED TASK + SLA ENGINE
My work and hotel work
MAKER / CHECKER + CONFIGURABLE ROUTING
Workflows & approvals
Pending / recent approvals
Active workflow rules
DOCUMENT + ATTACHMENT CENTER
Hotel documents
OMNICHANNEL GUEST COMMUNICATION
Communication Center
IMPORT · EXPORT · VALIDATE
Data Center
Export governed data
Exports inherit the signed-in user's role and property scope.
Staged CSV import
Preview first, validate required fields, detect duplicates, then commit.
Integration & mapping
External provider registry, mappings, retry/dead-letter queues and live test status.
Open Integration Center →Master data
Hotel setup and reference data remain governed centrally.
Open Master Setup →REPORT CATALOG + SCHEDULING
Report Center
My schedules
SECURE API GATEWAY CONTROL
API Center
Secrets are stored hashed. A newly generated key is shown only once. External health access is available through
X-Coral-Key with health:read scope.OBSERVABILITY + CONTROL
System Health
PERSONAL COMMAND SURFACE
Dashboard Builder
Choose which shared Coral widgets should appear in your personal command view.
SHARED CORAL PLATFORM SERVICES
Platform Control Centers
User, Role & Permission Center
Role/module access, property scope, identity, MFA and governed administration.
Open access control →Integration & Webhook Center
OTA, PMS, POS, payments, locks, BMS, PBX, messaging, retries and provider health.
Open integrations →Coral Intelligence
AI command, rate intelligence, anomaly guidance and human-governed recommendations.
Open AI Center →QR / Barcode Center
Shared QR workflows for rooms, guests, operations, assets and service journeys.
Open QR Center →Audit & Governance
Material mutations, actors, timestamps and decision history across the OS.
Open audit log →Master Setup
Central hotel reference data and configuration used by all modules.
Open master setup →Executive / GM Command
Cross-module hotel exceptions, management KPIs and prioritized action intelligence.
Open GM Command →Digital Twin & Hotel Systems
Physical hotel telemetry, BMS, IoT, PBX, access and operational twin surfaces.
Open systems →