Unified Guest Timeline
Search Preferred Guest, name, mobile or email.
CORAL 360
Guest, Owner & Operations Intelligence
One workspace for the complete guest journey, owner KPIs, team performance, integration readiness and group operations.
Select a guest to open their complete journey.
Smart offers
Stay history
Timeline
Decision Queue
Every proposed, approved, executed or dismissed action remains auditable.
LIVE HOTEL DIGITAL TWIN
Operational state model
Rooms, guest flow, service pressure, engineering, financial exposure and seven-day forecast in one state.
Safe Scenario Lab
Test assumptions before changing rates, demand strategy or service capacity. Simulations never write operational data.
Portfolio Owner View
Executive visibility without operational noise.
Staff Performance & SLA
Response, completion, service SLA and housekeeping throughput. Use this to identify process and workload bottlenecks.
| Team member | Role | Requests | Done | Overdue | SLA met | Avg response | Avg completion | HK done |
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Coral Integration Marketplace
Native modules and external adapters are clearly separated from live credentialed connections.
Groups / Umrah / Hajj Control
Room blocks, guest handling, transport, meals, luggage and estimated room revenue.